The Severians: Saga

Support

Questions, bugs or ideas — write to us. Every message is read by the developer.

How do I contact you?

Email: [email protected]. Please add your device model, Android or iOS version, the game version and what happened. A screenshot helps; please do not send passwords or payment details.

My progress is gone

Progress is saved only on your device — the game has no accounts or cloud saves. Uninstalling the game or clearing its data erases the progress, and we cannot restore it from our side. If the main save gets damaged, the game restores it automatically from its backup copy.

How do I restore purchases?

Open the Masters' Market and tap Restore purchases. Use the same Google Play or Apple account you bought with. Refunds are handled by the store; after a refund the game removes the item.

How do I turn anonymous statistics on or off?

Open the pause menu and tap Anonymous statistics: on/off. Statistics are sent only if you agreed; the game has no ads and no advertising identifiers.

How do I delete my data?

Uninstall the game — this deletes the save and everything else stored on the device. To delete anonymous statistics already sent, write to [email protected]; we answer within one month, as the GDPR requires.

Helping with testing

The pause menu has a Test log: copy button. It copies a local technical log that you may paste into an email to us. The log is never sent automatically.

How the game handles data: Privacy policy.